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Make sure your country region is set to Canada, to access the Canadian store.

Go to the App store on your Apple TV, and select CTV News to download it to your device.

How do I find the CTV News app on my Apple TV? The digital exclusive LIVE channels are not at this time.

CTV News Channel is available with captioning.

If you are not connected to the internet or Wi-Fi, streaming video will use your data plan.

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Will streaming TV shows use my cellular data plan ( 4G / LTE / 5G )

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Non-authenticated video content (no locked icon) does not require a username or password is also available outside Canada. If you are physically outside Canada, CTV News authenticated content will be available to you when using your username and password for your account with a television service provider. For example, CTV News often offers press conferences and live video feeds from important news events on our digital-exclusive live channels.Ĭan I watch CTV News authenticated content outside of Canada? This live video is only available on digital screens and not on television. Some live news content is available without a TV subscription. This feature is available if you are subscribed to that channel with your television service provider. Clicking on one of our 'Watch Live' buttons allows you to watch the channel as you would on a television.

Yes, if you have a TV subscription with a participating TV service provider.

A lock icon indicates that you must sign in.

Some archived video also requires a login. CTV News Channel LIVE programming will require you to sign in.

No sign-in is required for viewing our digital-exclusive LIVE channels.

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Access to authenticated CTV News content is supported on iPhone, iPad, Android Apple TV and web-connected desktop and laptop computers.Ĭan I watch content without signing into an account?.

I access authenticated CTV News from any device?.

Who can I contact if I have a video question?

The lock symbol means you must be signed in with your television service credentials to view because this is authenticated content.

To access authenticated live and archival content (displaying lock icon), you will need a username and password for your account from a participating television service provider. The articles on our website can also be accessed at any time without a login.

To access news clips and recent news programs, no login is required.

FireFox: then select the “Download a Fresh Copy” link.

Chrome: the select “Download Now’ button.

To download one of the free compatible browsers, visit the browser’s home page that you want to update. If you're able to, we recommend watching Chrome, Firefox, Edge or Safari.ĬTV News and the CTV News App can be cast with the following devices:

As Microsoft officially ended support for Internet Explorer in 2016, video playback for some users will not play.

Video isn't working in Internet Explorer?

Android tablets and smartphones running version 7.0+.

iPad, iPod and iPhone running iOS 11.0+ with AirPlay.

The CTV News mobile web experience and CTV News App supports the following mobile devices and connected platforms:

Chrome 68+ on Desktop and Android (not iOs).

Windows desktop, tablets, and smartphones running version 8.1+.

What browsers are supported for video playback?ĬTV News supports the following platforms: Video Support | Apple TV | Signing in and Activation | Unable to Watch